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Welcome

See FAQs below or click Learn More for information about me and the products I make 

Learn More

Frequently Asked Questions

Please reach us at enchantedessences@hotmail.com if you cannot find an answer to your question.

We ship all orders within 2-5 business days via USPS. Delivery times vary depending on your location, typically ranging from 2 to 7 business days. You will receive an email confirmation once your order has shipped, which will include a tracking number so you can easily monitor its progress. We appreciate your patience as we handcraft each item with care 


No, at this time we only ship in the US


YES. But the billing address must match the credit card information.


Absolutely! At checkout, you'll see fields for both your billing and shipping addresses. Enter the address where you'd like your order delivered in the 'Shipping Address' section. Please make sure your billing address matches the information on your credit card for security purposes  


We charge a flat rate shipping fee (amount shown at checkout) and offer FREE SHIPPING on all orders over $75 


Orders can be canceled and credit will be issued IF the order has not been shipped already; if the order has already been shipped the order cannot be canceled.


While we strive to create products you'll love, we understand that sometimes things don't work out as expected. If you're not completely satisfied with your purchase, we are happy to offer a full refund or explore alternative solutions, such as an exchange for another product. Please contact us directly to discuss your options. See more details under "Returns and Refunds" on the Terms and Conditions Page.


We accept all major credit and debit cards, plus Apple Pay, Google Pay, Paze wallet and PayPal





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